Germany Premium is an IPTV service that offers live TV, movies, and series content over the internet to users living domestically and abroad. You can watch uninterrupted broadcasts on many platforms including smart TVs, phones, tablets, computers, and MAG devices.

Packages are categorized by number of users: 1-User, 2-User, and MAG Packages. Each category offers 1-month, 3-month, 6-month, 1-year, and 2-year duration options.

Credit is the balance system within the panel. By adding credit to your account, you can purchase packages at any time. Your credit balance has no expiration date.

You can watch on many devices including Android phones and tablets, iPhone/iPad, Android TV, Apple TV, Amazon Fire TV Stick, Smart TV (Samsung, LG, etc.), MAG devices, Windows, and Mac computers.

You can create a new password request via your email address by clicking the "Forgot Password" link on the login page. You can access your IPTV account details from the My Accounts page after logging into the panel.

You share your unique referral link with friends. When your friend signs up through this link and purchases a package, you earn a commission on the purchase amount. Commission rates may vary by package type.

Thousands of national and international live TV channels, an extensive movie archive, and popular series content are available in SD, HD, Full HD, and 4K quality. The content library is regularly updated.

When you purchase a 2-User package, you can watch broadcasts simultaneously on 2 different devices with the same membership credentials. It is ideal for sharing within the family.

From the Add Credit page in the panel, you can set the desired amount and add balance using credit card, PayPal, bank transfer, or other payment methods. Minimum and maximum loading amounts may vary by region.

You can set it up by downloading an IPTV-compatible app (IPTV Smarters, TiviMate, etc.) from your Smart TV's app store. For detailed steps, check the Setup Guide page in the panel.

You can set a new password after entering your current password in the Security section of your Profile page. Your password must be at least 8 characters and contain uppercase letters, lowercase letters, and numbers.

You can see your unique referral link and referral code from the Referral page in the panel. You can copy the link and share it through social media, messaging apps, or your website.

Yes, it is free. After registering on the panel, your trial broadcast is automatically activated. You can try our service before purchasing to make your decision.

MAG Packages are packages specifically offered for MAG devices (MAG 250, MAG 322, MAG 420, etc.). These packages work through a Portal URL connection and are linked to your MAG device's MAC address.

We support credit card, PayPal, bank transfer/wire, and various online payment methods. Available payment methods may vary depending on your region (Turkey or Europe).

We recommend IPTV Smarters Pro or TiviMate for Android, and IPTV Smarters or GSE Smart IPTV for iOS. All steps are explained in the Setup Guide section of the panel.

Two-factor authentication adds an extra layer of security to your account. When activated, in addition to your password, you also need to enter a 6-digit code generated by the authenticator app on your phone (Google Authenticator, Authy, etc.) when logging in.

Your commission balance becomes withdrawable after a certain maturation period. You can create a withdrawal request from the Referral page via IBAN (bank transfer) or cryptocurrency (Bitcoin, Ethereum, USDT).

Broadcast quality depends on your internet speed and the resolution offered by the channel. A minimum of 5 Mbps is recommended for SD, 10 Mbps for HD, 15 Mbps for Full HD, and 25 Mbps for 4K.

For payments made with credit card or online payment methods, your package is activated instantly. For payments made via bank transfer, your package will be activated as soon as your payment is confirmed.

Loaded credit balance is non-refundable, cannot be withdrawn, and cannot be transferred to another account. You can only use your balance for purchasing packages within the panel.

The Setup Guide page in the panel contains step-by-step installation instructions for the most commonly used devices and applications. You can complete the setup by entering your account details (M3U URL or Portal URL) into the relevant application.

You can activate two-factor authentication from the Security section of your Profile page. Scan the displayed QR code with your authenticator app and enter the generated code to complete the setup. Don't forget to save your backup codes in a safe place.

Your earned commissions become withdrawable after a certain waiting period to protect against refund and fraud risks. During this period, the commission appears as "Pending" and is automatically added to your withdrawable balance when the period expires.

Yes. If you are not satisfied with your purchased package, you can request a refund within 14 days without providing any reason. Simply contact our support team for refund processing.

Yes. When you select the relevant account from the My Accounts page and purchase a new package, it will be added on top of your remaining time. Your existing duration will not be reset.

Points are a separate unit earned through the referral system and bonuses. They are not obtained through credit loading. You can exchange your earned points for products in the store section.

Yes. For packages that work with M3U URL, you can continue using your account by entering your credentials into the app on your new device. For MAG packages, you need to contact our support team for device changes.

We strongly recommend that you never share your panel login credentials (email and password) with anyone. You can only use your IPTV account details on as many devices as your package allows.

No, there is no upper limit on referral earnings. The more people you invite, the more you earn. You can track all your referrals and earnings in detail from the Referral page.

Yes. You can create multiple IPTV accounts with a single panel account. Each account has its own username, password, and connection details.

If you received an error during payment, no deduction has been made from your balance. You can try a different payment method or contact our support team.

An M3U URL is the link address for the channel list associated with your IPTV account. By adding this link to your IPTV application, you can watch all channels and content. You can copy your M3U URL from the account details section.